I know technology moves on, but Netgear supporters hang on to our equipment as long as we can. Four star rating instead of Five Stars because I would like to see more of the legacy support in the administrative (computer desktop) dashboard built into the app. That said, I love this app because it makes checking and doing basic troubleshooting of my network quick and easy without having to use a computer to access the administrative functions on router and extender. (Google the correct way for “hard” or “cold” boot on iPhones, as the process changes with the rev of the phone.) (Yes, I do tech support and often see apps when I’m helping people with their iPhones that were opened years ago and never closed.) Perform a COLD BOOT, on your phone to completely clear RAM and try again. If you are having problems, first I suggest shutting down the 47 apps running in the background. I am running an iPhone 6S with iOS 12.1.3 and my app just loaded and logged into my network in about 8 seconds. My network is a 1st rev Netgear WNDR 3700 with a WN3000RP network extender. Refer to below link for supported router list:

If IPV6 is enabled, logging in to the router using the genie app will fail. The NETGEAR genie app currently does not support IPv6. The NETGEAR genie app does not work with a wireless extender or repeater. The NETGEAR genie only works when your mobile device is connected to a NETGEAR router that is in router mode, not in access point mode. The NETGEAR genie app does not work if your mobile device is connected to the router’s guest network.

Securely connect smart phones and tablets to your home wireless network with a QR code thanks to EZ Mobile Connect.

Stream music and video files anywhere in your network from your smartphone or tablet.

Easily control your home network through the genie dashboard.

You can access the following router settings using the NETGEAR genie app: wireless settings, network map, Parental Controls, guest access, traffic metering, MyMedia, and more. While on your home network, the NETGEAR genie app allows you to access router features with your mobile device.

The NETGEAR genie app is an easy way to manage, monitor, and repair your home network-from the palm of your hand. WNDR3400, WNR2000 + other older router modelsįor a list of supported products, please visit here:.Please download the NETGEAR Orbi App for all Orbi WiFi Systems. If rebooting your router doesn’t solve your problem, you might want to try a factory reset.Please download the NETGEAR Nighthawk App for all NETGEAR WiFi routers. Note: It might take up to 2 minutes for your router to reboot. Tap the home icon on the top left of your screen.Ī rebooting screen displays and your router reboots.Launch the Nighthawk app from a mobile device.To power cycle or reboot your NETGEAR router with the Nighthawk app: If your router doesn’t have a Power On/Off button, unplug your router, wait 10 seconds, then plug it back in. The Power On/Off button is located on the back of most NETGEAR routers. Power on your router by pressing the Power On/Off button.Power off your router by pressing the Power On/Off button.To power cycle or reboot your NETGEAR router with the Power On/Off button: For more information, see How do I reboot my NETGEAR router using the router web interface? If your router is difficult to access and you cannot use the Nighthawk app, you can also reboot it from the router web interface. This article describes how to reboot your router with the Power button or Nighthawk app. All of your WiFi settings are saved when you reboot your router. Sometimes a reboot is all that’s needed to resolve basic connectivity issues. If you are experiencing problems with your NETGEAR router, you might want to reboot it.

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